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Our behavioral health clinic in Frisco at The Star is a full-service practice committed to providing innovative outpatient services for children, adolescents, adults and seniors. The psychiatrists and clinical and support staff here are dedicated to providing our patients with a positive and helpful experience with their medical care.

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ClosedOpens Monday at 8 am
Hours
Monday:
8:00 am - 6:00 pm
Tuesday:
8:00 am - 6:00 pm
Wednesday:
8:00 am - 6:00 pm
Thursday:
8:00 am - 6:00 pm

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (25)
    Select
    Open Choice PPO
    Open Access Select
    Aetna Medicare Eagle Plan (PPO)
    Aetna Medicare Value Plan (HMO)
    HMO
    Texas Preferred Plus II
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna Medicare Choice II Plan (PPO)
    Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna Medicare Freedom Plan (PPO)
    Health Network Only
    Open Access Elect Choice
    Aetna Medicare Prime Plan (HMO)
    Choice POS II
    Open Access Managed Choice
    Managed Choice
    CHIP
    STAR
    Aetna Signature Administrators
    QPOS
    Health Network Option
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna Medicare Choice Plan (PPO)
    Aetna Medicare Eagle II (PPO)
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (1)
    BSW Extended PPO
  • Blue Cross Blue Shield - (49)
    Federal FEP Blue Focus
    TRS-ActiveCare Primary+
    HealthSelect
    Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Advantage - Silver
    High Performance Network
    Blue Advantage - Gold
    Blue Advantage Plus - Gold
    Blue Advantage Plus - Silver
    Federal Basic Option
    TRS-ActiveCare Primary
    Blue Essentials
    Blue Choice
    Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Medicare Advantage Saver (HMO)
    Blue Essentials - HealthSelect of Texas
    Blue Cross Group Medicare Advantage Open Access (PPO)
    STAR Kids
    Blue Choice - Texas A&M
    Blue Cross Medicare Advantage Value (HMO)
    Blue Choice - TRS-ActiveCare 2
    Blue Cross Medicare Advantage Choice Premier (PPO)
    Blue Premier Access
    Blue Cross Medicare Advantage Dental Premier (PPO)
    Blue Cross Medicare Advantage Dental Value (HMO)
    Blue Choice - HealthSelect of Texas - Out-of-State
    Blue Advantage - Bronze
    Blue Cross Medicare Advantage Health Choice (PPO)
    Blue Choice - Consumer Directed HealthSelect - Out-of-State
    Blue Choice - TRS-Care Standard
    CHIP
    Blue Essentials - Consumer Directed HealthSelect
    Blue Cross Medicare Advantage Classic (PPO)
    Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Choice - City of Dallas
    Blue Essentials Access
    Blue Choice - TRS-ActiveCare HD
    Blue Cross Medicare Advantage Saver Plus (PPO)
    Blue Cross Medicare Advantage (HMO)
    Blue Essentials - TRS-ActiveCare Primary
    STAR
    Blue Essentials - TRS-ActiveCare Primary+
    Blue Cross Medicare Advantage Protect (PPO)
    Federal Standard Option
    Blue Advantage Plus - Bronze
    Blue Cross Medicare Advantage Choice Plus (PPO)
    Blue Premier
    ParPlan
    Blue Cross Group Medicare Advantage (PPO)
  • Cigna - (18)
    Cigna HealthSpring
    Cigna Medicare Advantage
    Open Access Plus In-Network
    Open Access Plus
    Cigna True Choice Courage Medicare (PPO)
    Cigna TotalCare (HMO D-SNP)
    LocalPlus
    LocalPlus In-Network
    Open Access
    NFL Dedicated Hospital Network Program
    Choice Fund
    BSW Extended PPO
    Cigna Preferred Medicare (HMO)
    Cigna True Choice Medicare (PPO)
    Cigna Preferred Savings Medicare (PPO)
    Cigna Preferred Savings Medicare (HMO)
    Cigna+Oscar
    Point of Service Open Access
  • Curative - (1)
    Curative
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • EHN - (1)
    Employers Health Network
  • HealthSmart - (2)
    Accel Network
    Preferred Network
  • Humana - (9)
    HumanaChoice (PPO)
    Humana USAA Honor with Rx (PPO)
    Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana Gold Plus (HMO)
    PPO
    HumanaChoice (Regional PPO)
    National POS
    Humana Preferred
    ChoiceCare
  • Imagine Health - (1)
    Imagine Health Network
  • Nebraska Furniture Mart - (1)
    Pearl
  • Parkland Community Health Plan - (2)
    CHIP
    STAR - HealthFirst
  • PHCS Network - (1)
    PHCS Primary PPO
  • ProCare - (1)
    Advantage Institutional Special Needs Plan (HMO POS I-SNP)
  • QuickTrip - (1)
    Employee Benefit Plan
  • Superior Health Plan - (18)
    Wellcare No Premium Rx Plus Open (PPO)
    Wellcare Dual Access (HMO D-SNP)
    Wellcare Assist (HMO)
    Wellcare by Allwell Dual Access Harmony (HMO D-SNP)
    Ambetter Core EPO - Silver
    Wellcare No Premium Open (PPO)
    STAR+PLUS
    Wellcare Specialty No Premium (HMO C-SNP)
    Wellcare TexanPlus No Premium (HMO)
    Ambetter Core EPO - Bronze
    Ambetter Core EPO - Gold
    Wellcare by Allwell Complement Assist (HMO)
    Superior STAR+PLUS (MMP)
    Wellcare by Allwell Patriot No Premium (HMO)
    Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)
    Wellcare Giveback (HMO)
    Wellcare Dual Access Open (PPO D-SNP)
    Wellcare Dual Liberty (HMO D-SNP)
  • TriWest HealthCare - (1)
    Community Care Network
  • United HealthCare - (29)
    Choice
    Charter Balanced
    Options
    Surest
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    Navigate Plus
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    Erickson Advantage Champion (HMO-POS C-SNP)
    Navigate Balanced
    Navigate
    Erickson Advantage Guardian (HMO-POS I-SNP)
    Charter Plus
    Erickson Advantage Freedom (HMO-POS)
    Erickson Advantage Liberty without Drugs (HMO-POS)
    Core
    Nexus ACO - Open Access
    Erickson Advantage Liberty with Drugs (HMO-POS)
    Nexus ACO - Referral Required
    UnitedHealthcare Nursing Home Plan (PPO I-SNP)
    UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    Charter
    UnitedHealthcare Group Medicare Advantage (PPO)
    Core Essential
    Select Plus
    EDGE
    All Savers
    Choice Plus
    Erickson Advantage Signature with Drugs (HMO-POS
    Select
  • University Mary Hardin-Baylor - (1)
    University of Mary Hardin-Baylor
  • WellMed - (15)
    UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    AARP Medicare Advantage Choice (PPO)
    UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    AARP Medicare Advantage (HMO-POS)
    AARP Medicare Advantage Patriot (HMO-POS)
    UnitedHealthcare Dual Complete (HMO DSNP)
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    UnitedHealthcare Medicare Silver (Regional PPO CSNP)
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    AARP Medicare Advantage (HMO)
    AARP Medicare Advantage Walgreens (PPO)
    UnitedHealthcare Group Medicare Advantage (HMO)
    UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
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Psychiatry services in Frisco

At Baylor Scott & White Behavioral Health Services at The Star, we strive for innovative care in psychiatric services. While offering an assortment of services for our patients, we specialize in psychiatric evaluations and medication management.

Psychiatry services we provide at The Star in Frisco include:

  • Addiction
  • Anxiety disorders
  • Attention deficit disorders
  • Bipolar disorders
  • Chemical dependency
  • Depressive disorder
  • Disruptive behavior disorders
  • Eating disorders
  • Genetic testing
  • Geriatric psychiatry
  • Mood disorders
  • Trauma

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
myBSWHealth app displayed on a phone
Text BETTER to 88408
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Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.