Baylor Scott & White Clinic – Austin Downtown provides preventive care, primary care, and specialty services to patients in the downtown Austin and surrounding communities.
The primary care physicians and specialists at our clinic offer a range of services, including dermatology, cardiology and orthopedics. The family doctors here also treat common conditions, like asthma, the flu, skin diseases and back pain.
For unplanned injury or illness outside of regular clinic hours or on weekends, please visit Baylor Scott & White Clinic – Austin North Burnet. Read more about urgent care services throughout the Greater Austin Region.
More about us
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Same-day appointments
If you call before 12:00 PM, you can get an appointment on the same day with one of our team of primary or specialty care providers, including physicians, physician assistants and nurse practitioners.
Select services are not included: child development, genetics, mental health, procedures and pre- and post-operation appointments.
To schedule a same-day appointment at this clinic, call 512.654.4100.
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Virtual care visit
We're making it easy for you to get the care you need when you need it.
Receive quality and convenient care with a Baylor Scott & White doctor using MyBSWHealth on a smartphone, computer or tablet.
Please enter the One Eleven parking garage via Brazos St. (near corner of Brazos & Cesar Chavez; look for BSWH logo above entrance). Be sure to bring your parking ticket to clinic for validation. There is reserved Baylor Scott & White parking on the fifth level. You may park there or in any spot not marked Reserved in the parking garage.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (15)Aetna Signature AdministratorsChoice POS IIAetna Medicare Eagle II (PPO)QPOSOpen Access Elect ChoiceGroup Retiree Medicare PPO - Limited to Exxon/MobilAetna Medicare Eagle Plan (PPO)Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna Medicare Choice Plan (PPO)Aetna Medicare Choice II Plan (PPO)SelectOpen Choice PPOAetna Medicare Freedom Preferred Plan (PPO)Open Access SelectOpen Access Managed Choice
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Baylor Scott & White Health Plan - (2)BSW Preferred PPO NetworkBSW Plus PPO-Group
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Blue Cross Blue Shield - (6)Blue Advantage Plus - GoldBlue Advantage - BronzeTRS-ActiveCare PrimaryBlue Advantage - GoldTRS-ActiveCare Primary+TRS-ActiveCare Primary HD
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Cigna - (1)Point of Service Open Access
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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HealthSmart - (2)Accel NetworkPreferred Network
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Humana - (9)HumanaChoice (PPO)Humana USAA Honor with Rx (PPO)Humana Honor (PPO)Humana Gold Plus SNP-DE (HMO D-SNP)Humana Gold Plus (HMO)HumanaChoice (Regional PPO)National POSHMOHumana Gold Choice (PFFS)
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Imagine Health - (1)Imagine Health Network
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Independent Medical Systems - (1)IMS Network
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Nebraska Furniture Mart - (2)EmeraldOnyx
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Superior Health Plan - (5)Foster CareSTARSTAR+PLUSWellcareCHIP
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Tricare - (3)ExtraSelectPrime
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TriWest HealthCare - (2)VA-PCCCCommunity Care Network
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United HealthCare - (11)OptionsNexus ACO - Referral RequiredCharter PlusCharter BalancedCoreCHIPSTARAll SaversSelectSelect PlusSurest
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Medical services
Integrative medicine
Our integrative medicine specialists combine modern medicine with complementary health services like acupuncture and massage therapy to heal both biological and psychological problems that have not responded to typical treatments, including:
- Allergies
- Digestive issues
- Headaches and migraines
- Neurological disorders
- Orthopedics (relief for conditions of soft tissue, muscle, bones, and joints)
- Pain management
- Pre- and post-operative rehabilitation
- Pregnancy
- Stress and anxiety
- Strokes
Dermatology
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
Endocrinology
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
Mental health
Our psychiatrists, psychologists and behavioral health specialists provide diagnostic and therapeutic services aimed at helping you to develop strategies for coping with mental health conditions and/or substance abuse, including:
- Anxiety disorders (OCD, panic, phobias)
- Attention Deficit Hyperactivity Disorder (ADHD)
- Binge or compulsive overeating
- Coping with chronic illness
- Depression
- Grief/bereavement
- Substance abuse
Orthopedics
Our orthopedic specialists can help you move better every day with treatments and services meaningful to your situation and goals. We provide care for all types of bone, joint, and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands.
Our quality care includes, but is not limited to:
- Broken bones
- Cartilage restoration
- Carpal tunnel
- Dislocations and separations
- Knee, hip, and shoulder scopes
- Joint/ligament reconstruction
- Torn meniscus and tendons
- Total joint replacement
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary careRehabilitation and physical therapy
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.